$1.50 [UPDATED: $2.00]
I'm glad I took the time to look at the ASB a/c. It shows that Westpac are charging 75c for using their ATMs; but not just for the "Usage WD" withdrawal. They are also charging an additional 75c for "Usage Enq" - which must be to get the balance.
It's a wanky, cunty, shitty banking fucking scam. These Aussie banks have been hit by the Commerce Commission before and I hope they get a kicking in a class action case over this sneaky rort too. The cheeky pricks. They can flash up advertisements and gimmicky crap on the screen, but they will not give the user the courtesy of telling them how much it is costing.
AT NO POINT during the transaction on the screen, or notified anywhere else at the ATM, does it say what charges are being deducted or why. The reason they don't tell you - why they conceal from the user the amount they are charging and what they are charging for - is because if we found out we would not use it... ever. We would see it for the rip-off it is.
And now I'm going to make sure I never use another bank's ATM unless it is absolutely the only option left available.
I bet some poor bastard has had, say $20.70, checked the balance - because they aren't sure what side of $20 the a/c is at - and then finds they can't get anything out because now the a/c is at $19.95. Wankers.
UPDATE | 10:30PM Wednesday: I'll pass this along to the Banking Ombudsman so they can have a chuckle to themselves (because I doubt the self-interested self-policing unit would care at all). From ASB's schedule of fees:No exemptions for the other bank ATM transactions. But please note I accept that there is going to be an inter-bank agreement and a fee charged - but they have to tell the customer at the time on the screen how much it is and it has to be reasonable because at the moment charging 75c just to check the balance is an abuse of the cartel's position.
Westpac's fees are even worse! $1 just to get a balance at a non-Westpac ATM. Why the 25c difference with ASB? Who is gouging who? They are all gouging the customer via each other. Westpac customers are getting stiffed big time - as are the National Bank's card holders:and the National Bank's owners, the ANZ are just as bad:
Ditto shame for the BNZ:And fuck you very much too, Kiwibank:
UPDATE | Saturday 9pm: Just read the fine print on the Banking Ombudsman's site and you have to raise it with the bank first - then it says they won't investigate a bank's standard fees and charges policy.So that means I can complain about them not saying what the fee is - but not the extortionate amount of the charge itself. That's self-policing for you.